PRIVACY POLICY

This is the Privacy Policy governing your use of the Medipointekenya.com Site. By using this Site, you approve and agree to our Privacy Policy set out below.

All terms not defined in this document have the meanings ascribed to them in the Terms of Use Agreement between you and Medipointekenya.com which by use of this Site you agree to accept Medipointekenya.com and Medipointe Privacy Policy

Commitment to Privacy: Medipointekenya.com and Medipointe, the legal owner and operator of the site, take individual privacy very seriously. For the purposes of this privacy policy, Medipointekenya.com and Medipointe are considered one and the same legal entity.

Data Collection and Purpose: The fundamental purpose of the services provided by Medipointekenya.com requires the collection, processing, use, and distribution of member information. This includes details users directly provide through forms and profiles, such as company name, contact information, company profile, website, and the products they buy and sell. Given the nature of the e-marketplace: Medipointekenya.com does not guarantee that user information will be protected from exposure to any particular party or group. In fact, making companies and their information widely known is a core purpose of the website.

Updating User Information: If users wish to remove their company information or update their profile, they can do so by contacting Medipointekenya.com.

1.  Information Collected

The website collects several types of information from users as listed below:

Registration Information: When you register to become a Registered User of the Medipointekenya.com, you will be required to complete a registration form. This form will ask you to provide various types of information, including:

·         Your name

·         Your address

·         Your phone number and/or fax number

·         Your email address

·         Other personal information

·         Information about your business

Publishing Information: By submitting information to the Medipointekenya.com to be published on the site, whether through the Company Directory, Product Catalog, Trade Leads, or any other publishing tools, you are deemed to have provided your consent for that information to be publicly displayed. This encompasses your agreement to have the submitted information published on the website.

Statistical Information: Further to personal information and payment information, the Medipointekenya.com will aggregate statistical information about the user and the site usage such as users IP address, Browser software, Operating System, Pages Viewed, number of visits and sessions time and new and unique visitors.

Collected Information shall be used to refer to all the information provided or solicited from the user through registration, publishing, statistical aggregation and any other relevant information collected through the use of cookies (Highlighted in 4 below) or any other method.

2.  How We Use Information

The collected information is used for several purposes:

General Use: Medipointekenya.com requires collecting your personal and publishing information in order to promote your business and facilitate trade transactions on its B2B platform. Without this information, Medipointekenya.com cannot effectively work to promote your company. Your information, whether you are a seller or buyer, is used to connect you with relevant parties for business opportunities. Medipointekenya.com encourages members to share this information, as it provides free promotion services, making the collection of your information necessary for the website to serve you.

Further, Medipointekenya.com will collect your information to:

v  Enhance its services and better serve you

v  Improving marketing and promotional efforts

v  Conducting statistical analysis of site usage patterns

v  Enhancing the content, products, and offerings on the website

v  Customizing the website's content, layout, and services specifically for you

v  Investigating problems, resolving disputes and enforcing agreements with us

v  Sharing certain information based on analysis of Collected Information with our partners, customers, advertisers or potential Users

v  Execute marketing campaigns, promotions or advertising messages on behalf of third parties.

However, based on company policy your collected Information will not be disclosed to such third parties unless you respond to the marketing, promotion or advertising message.

Registration Information: Medipointekenya.com uses your registration information to provide requested services, inform you about potentially relevant offerings, and generate internal reports for analysis and marketing decisions. Also, risks such as spamming, attacks and malware suspicions will be relayed directly to your registration information to enhance security. This includes contacting you via email, mailing address, phone or fax as indicated during registration. Publishing Information: This information is intended to be publicly displayed to help connect traders, buyers, and sellers worldwide. By using the Medipointekenya.com services you are expressly and voluntarily accepting the terms and conditions of this Privacy Policy and Medipointekenya.com’s user Agreement that allow Medipointekenya.com to process and publish/display your information/inquiries/messages.

Further, the website cannot control how third-party search engines update their caches, which may retain your information even after removal from the website. Your published data may become widely searchable, so you should be diligent about the information you provide, as the website is not responsible for any negative consequences arising from the display of that data.

Any information you provide to the website to be published is considered public information. By submitting this "Publishing Information," you are forfeiting any proprietary rights you may have over it, including rights of confidentiality and copyright.

Statistical Information: Medipointekenya.com utilizes the Statistical Information it collects to help diagnose and maintain its computer servers, manage the site, and enhance the overall user experience based on usage patterns. The website generates internal reports and analyses using this Statistical Information for the purposes of analysis, monitoring, and making marketing decisions. While the website may share Statistical Information with third parties, it does not provide any personally identifiable information without the user's permission.

The site may collect user information from various sources, including when the user updates their information, communicates with the website, or orders new services; issues encountered that require support or assistance; information provided at seminars, to partners, or through surveys; communication over the phone, chat, or email; information available through the user's social media accounts or other publicly accessible sources; and any information the user consents to the website receiving from third parties. This information shared by the user, whether in writing or over the phone, may be stored and recorded within the website's system log files and analytics systems.

3.  Information Disclosure

Medipointekenya.com reserves the right to share users' personal information with appropriate authorities if the company believes that disclosure is necessary to address potential infringement, threats, or other harmful activities. This policy allows the company to protect its own interests, as well as those of its users, partners, and anyone else who could be negatively impacted

We also reserve the right to disclose Collected Information in response to legal requirements such as subpoenas or court orders and/or if a user is believed to be in breach of the website's terms of use to prevent further injury to Medipointekenya.com or other users.

4.  Cookies

Medipointekenya.com utilizes cookies to store information about users and track their visits to the site. Cookies are small data files that are stored on a user's computer when they access the website. This allows the company to identify users and access their registration, publishing, or payment information without requiring them to re-enter it each time. The cookies also help the company gather statistical information about usage patterns, target advertisements based on user interests, and track user activity for its business partners. Users can configure their web browser settings to accept all cookies, be notified when a cookie is sent, or reject all cookies entirely. However, rejecting cookies may require users to re-enter information more frequently and limit the availability of certain site features. The privacy statement covers the use of cookies by Medipointekenya.com, but not by any third-party partners that may also use cookies on the site.

5.  Minors

The website's content is not intended for minors. Since we have no way of distinguishing the age of individuals who access our site and so we carry out the same Privacy Policy for individuals of all ages. Nevertheless, the website will remove any personal information provided by minors upon request from a parent or guardian.

6.  Security Measures

The website employs reasonable security methods to protect user information, but cannot guarantee the absolute security of data transmitted over the internet. Therefore, as a registered user, your Registration Information, Publishing Information and Payment Information (if any) can be viewed and edited through your Account which is protected by your Password. However, as such we herein understate that:

i.             Medipointekenya.com will never unexpectedly contact you by phone or email and request your password. If you share a computer with others, you should avoid having the computer save your login credentials, such as your username and password.

ii.            There is no foolproof way to fully secure data transmitted over the internet or wireless networks. While we make efforts to protect your information, no website or company, including ourselves, can completely guarantee the security of any data you send to us. You transmit information to us at your own risk

7.  Communications

Users may be contacted by phone, with consent, for marketing purposes, including automated calls and messages. Users can request to stop receiving such communications.

8.  Third-Party Information

Information collected from social media or other third-party sources is subject to the privacy practices of those platforms, in addition to the website's policy.

9.  Data Transfers

To enable us to provide the Services, your personal information will be transferred, stored, and processed in various locations around the world. This includes processing by staff located outside of Kenya who work for us or our suppliers. We will take all reasonable steps necessary to ensure that your personal data is handled securely and in a manner consistent with our privacy policy.

10.  User Rights

In accordance with Kenya's General Data Protection Regulation, you have certain rights pertaining to the personal information we hold about you. These rights are outlined below. However, for any of these rights, we reserve the right to request that you verify your identity as a valid account holder before we can accommodate your request. Additionally, there may be legal reasons where we refuse to entertain a particular request such as

i.             Access: Users can request information on what personal data is held and how it is used.

ii.            Correction: Users can request corrections to inaccurate or incomplete personal data.

iii.             Deletion: Users can request deletion of their personal data in certain circumstances.

iv.             Restriction: Users can request restrictions on the processing of their personal data.

v.            Objection: Users can object to certain uses of their personal data.

The website will accommodate these requests, subject to the user providing identification and valid reasons for the request.

11.  Policy Changes

The website reserves the right to update the privacy policy, with changes taking effect immediately upon posting the updated version on the site. Users who disagree with the changes can request the return or deletion of their information by writing to medipointekenya.com at the address set out in the Notice provision of the Terms of Use Agreement and specifically request that Medipointekenya.com return and/or destroy all copies of all or part of your Collected Information in Medipointekenya.com's possession.

12.  Contact Information

Users can contact the website with any questions or concerns about the privacy policy or their personal information.

Tel: CUSTOMER CARE +254 769 685 900

Email: info@medipointekenya.com

Intellectual Property

Medipointekenya.com respects intellectual property rights and has a procedure in place for reporting alleged infringement. Medipointekenya.com is not an arbiter of intellectual property